Wine Dogs is brought to you by Giant Dog Pty Ltd and holds an Australian Business Number – ABN 27 110 894 178.
We need to collect private information in order accept and dispatch orders and to contact you for customer service enquiries. We understand that your privacy is important to you and we are committed to ensuring that any personal information that we have about you remains confidential.
The Information We Collect
When you place an order with the Wine Dogs online store we need to collect personal information. This includes your name, billing address, shipping address, email address, contact details and credit card information.
Your personal information is password protected and you can view details of your account online at any time via our secure server.
How We Use Your Personal Information
Ordering an item from Wine Dogs? We can ship to virtually any address in the world.
The email address you supply to us when you order is used to send you order and shipping confirmation information.
When you make a purchase with us we require your credit card number and its expiration date to obtain payment. For increased security your credit card and personal details are not stored on our web servers. If you would like more details please see our security information
When you shop at Wine Dogs you can nominate to deliver your purchase to a friend or relative. We ensure that their details are treated with the same confidentiality your details are.
We believe firmly that you have a right to decide whether or not you want to receive information about special discounts, promotions, updates on new products and exclusive offers that we run from time to time.
How We Use Your Information to Provide You With Better Service
Retaining your account information on our files means that when you shop with us again you don’t need to re-enter all of your details every time. This makes the entire checkout process simpler and faster.
Disclosure of Your Information
We disclose personal information when we outsource certain functions such as delivery and return of product, bulk mailing and debt recovery. However these contractors and agents are bound by confidentiality and non-disclosure agreements and are prohibited from using this personal information for any other purpose.
We may also disclose your information where we are required to do so by law or at the request of a Government Agency.
We will not disclose your information to other parties unless we have received your consent to do so.